Aviation Performance Management Maturity level improvement of performance dialogues in aviation
Maturity level improvement of performance dialogues in aviation
Initial situation
The client had already established a performance management system and regularly conducted performance reviews. However, the desired depth and effectiveness fell short of expectations – the maturity level of these reviews was to be further developed through a targeted external perspective.
Our contribution
We conducted a structured maturity assessment, analyzed performance dialogues using a clear set of criteria, and provided individual feedback to managers. In workshops and follow-up sessions, we strengthened dialogue skills and structure, shared best practices, and facilitated benchmark visits to companies with a high level of maturity in performance management.
Effect
The average maturity level of the performance dialogues increased from 55 to 90. Managers gained noticeable confidence and impact, and teams benefited from clearer communication and improved results. An accompanying inspiration brochure compiled all the tips and methods for sustainable development in everyday practice.